Emotional intelligence is the ability to understand and manage our own emotions, as well as those of others. In today’s workplace, emotional intelligence is an essential skill that can greatly enhance communication, teamwork, and overall performance. This one-day training course will provide participants with a comprehensive overview of emotional intelligence, including the key components of self-awareness, self-regulation, social awareness, and relationship management. Through interactive exercises and case studies, participants will learn practical strategies for enhancing their emotional intelligence and applying it in the workplace. By the end of the course, participants will have a better understanding of their own emotional strengths and weaknesses, as well as how to build more positive and effective relationships with others.

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